That affair is known, Miami S6+S7 are assuming NL IPs.

That affair is known, Miami S6+S7 are assuming NL IPs.

Be assured that this is alone a amiss access in the official IP databases, the cartage gets baffled through Miami as it should.

If you're application casework area this matters, just about-face to Miami S1-S5 or any added server.

We've already submitted a change request, it will be done ASAP.Hi.

I acquire a actual aberrant botheration and it's actually accepting on my nerves.

1) On the 17th of February, I opened my VPN annual from Kyiv, Ukraine area I travelled for work. It was bound because of my location. I had to verify it with a SMS. Once done, aggregate formed fine.

2) On the 18th of February, I offered my adherent an HMA VPN account. Aswell from Kyiv. I paid application the aforementioned paypal account.

It all formed accomplished for some days

3) On the, 22th of February, I got a bulletin from paypal cogent that I've been refunded for the annual I bought for my girlfriend. Since that, both her annual and abundance were apparent as "disabled" if I approved to log on HMA website.

After a babble with the support, they reactivated both of our accounts on the 23rd.

This morning, I got addition email from paypal cogent that I've been refunded (for her account) and both of our accounts are disabled.

I'm bent because:

We did actually annihilation wrong, we didn't get any informations about something that we possibly did wrong. We didn't use HMA to download charlatan actual nor to do actionable things. The validation mail my adherent recieved afore our aboriginal cut didn't worked. None of her buzz numbers worked.

I absorb added time during the endure ten canicule ambidextrous with the abutment of this aggregation than actually application the product, which, for what I've seen, seems excellent.

I'd like to acquire why HMA don't wish my money. What did I amiss and how can we definitively break the problem? Because I'll not acquire this affectionate of acrimony every two canicule and I'd actually like to use HMA casework for my work.

I'd aswell like HMA to admit that it's not a way to amusement accepted and honest audience and acquisition some advantage for the accident of time, because in the accepted situation, you can be assured that I'll acerb dissuade any of my accompany or co-workers to use your services.

Best regards